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Mortgage Brokers vs. Buyer's Agents: Why Mortgage Brokers Are Worth It and Buyer's Agents Aren't

Rebecca Martin
5 min read
Published on:
August 3, 2024
Last updated:
August 3, 2024

When it comes to navigating the complex world of real estate, Australians often find themselves choosing between mortgage brokers and buyer's agents. Both professions claim to offer invaluable services, but the reality is that their value can vary significantly. In this blog post, we will delve into what mortgage brokers and buyer's agents do, provide data on the usage of mortgage brokers in Australia, and argue why mortgage brokers are worth it while buyer's agents are often a scam for owner-occupiers.

What Are Mortgage Brokers?

A mortgage broker acts as an intermediary between you and potential lenders. Their primary role is to help you find the best mortgage product that suits your financial situation and needs. Here’s what mortgage brokers typically do:

- Assess Your Financial Situation: They evaluate your income, expenses, and credit history to determine how much you can afford to borrow.
- Compare Loan Options: They have access to a wide range of loan products from various lenders and can compare these options to find the best fit for you.
- Negotiate Terms: They negotiate with lenders on your behalf to secure favourable terms and interest rates.
- Handle Paperwork: They assist with the application process and ensure all necessary documentation is submitted correctly.
- Provide Ongoing Support: They offer advice and support throughout the life of your loan, helping you manage your mortgage effectively.

The Popularity of Mortgage Brokers in Australia

Mortgage brokers have become increasingly popular in Australia. According to the Mortgage & Finance Association of Australia (MFAA), mortgage brokers wrote 71.8% of all new residential home loans between October and December 2023[1]. This record-breaking market share underscores the trust and value Australians place in mortgage brokers.

Why Are Mortgage Brokers So Popular?

1. Expert Guidance: Mortgage brokers provide expert advice tailored to your financial situation, helping you make informed decisions.
2. Access to Multiple Lenders: They have relationships with a wide range of lenders, giving you access to more loan options than you would find on your own.
3. Cost-Effective: Many mortgage brokers do not charge fees directly to the borrower; instead, they receive commissions from lenders. This means you get professional advice without additional costs.
4. Time-Saving: They handle the legwork of comparing loans and managing the application process, saving you time and effort.

What Are Buyer's Agents?

A buyer's agent, or buyer's advocate, is a real estate professional who represents the buyer in property transactions. Their services typically include:

- Property Search: They search for properties that meet your criteria.
- Evaluation: They assess the value and condition of potential properties.
- Negotiation: They negotiate the purchase price and terms on your behalf.
- Bidding at Auctions: They can bid on properties at auctions for you.
- Access to Off-Market Properties: They claim to provide access to properties not listed on the open market.

The Case Against Buyer's Agents

While buyer's agents may seem helpful, especially for time-poor individuals or those unfamiliar with the market, there are several reasons why they might not be worth the investment, particularly for owner-occupiers.

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High Costs

Buyer's agents typically charge a fee that can range from 1% to 3% of the property's purchase price, or a flat fee that can be substantial. For a $700,000 home, this could mean an additional $7,000 to $21,000 in fees. This expense is often unjustifiable, especially when many of the tasks performed by buyer's agents can be done by the buyers themselves with a bit of effort and research.

Questionable Value

1. Access to Off-Market Properties: While access to off-market properties is touted as a significant benefit, these properties are not necessarily better deals. Sellers might choose to sell off-market to avoid the scrutiny of a public listing, which could mean the property has issues that would be highlighted in a competitive market.
2. Negotiation Skills: While experienced negotiators can secure better deals, many owner-occupiers can negotiate effectively on their own. With access to online resources, market data, and property valuation tools, buyers are more informed than ever and can often negotiate prices without professional help.
3. Time and Stress Savings: Buyer’s agents often highlight the time and stress they save buyers. However, buying a home is a significant financial decision, and the process of searching for and evaluating properties is an essential part of making an informed choice. Delegating this responsibility entirely to a buyer's agent might lead to a lack of personal engagement and understanding of the market, which can be detrimental in the long run.

Why Mortgage Brokers Are Worth It

Expert Guidance and Support

Mortgage brokers provide invaluable guidance and support throughout the home loan process. They help you understand your borrowing capacity, compare loan options, and navigate the complexities of the mortgage market. This expertise is particularly beneficial in a fluctuating market with varying interest rates and lending criteria.

Access to a Wide Range of Loan Products

Mortgage brokers have access to a broad spectrum of loan products from multiple lenders, including major banks, credit unions, and non-bank lenders. This access allows them to find the best loan product that suits your financial situation and goals.

Cost-Effective Services

Many mortgage brokers do not charge fees directly to the borrower. Instead, they receive commissions from lenders. This arrangement means you can benefit from professional advice and support without incurring additional costs. Even when brokers do charge fees, the value they provide often outweighs the cost.

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Time-Saving

Mortgage brokers handle the legwork of comparing loans, negotiating terms, and managing the application process. This service saves you time and effort, allowing you to focus on other important aspects of your life.

High Satisfaction Rates

The high market share of mortgage brokers in Australia is a testament to their value. According to the MFAA, the market share of mortgage brokers reached 71.8% in the December 2023 quarter, breaking previous records[1]. This high usage rate indicates that Australians trust and value the services provided by mortgage brokers.

What does this all mean?

When it comes to choosing between mortgage brokers and buyer's agents, the evidence strongly supports the value of mortgage brokers. They provide expert guidance, access to a wide range of loan products, cost-effective services, and significant time savings. The high satisfaction rates and market share of mortgage brokers in Australia further underscore their worth.

On the other hand, buyer's agents often fail to deliver the value they promise, especially for owner-occupiers. The high costs, questionable value propositions, and potential conflicts of interest make them a less attractive option. Many of the tasks performed by buyer's agents can be done by buyers themselves with a bit of effort and research.

Put simply, if you're navigating the 2024 real estate market in Australia, mortgage brokers are a worthwhile investment, while buyer's agents are often a scam. Save your money and take control of your home-buying journey with the help of a trusted mortgage broker.

Citations:
[1] https://www.theadviser.com.au/broker/45556-broker-market-share-breaks-all-time-record-mfaa
[2] https://moneysmart.gov.au/home-loans/using-a-mortgage-broker
[3] https://brokerengine.com.au/mortgage-broker-value-proposition/
[4] https://www.westpac.com.au/personal-banking/home-loans/first-home/what-is-a-buyers-agent/
[5] https://www.propertychat.com.au/community/threads/buyers-agent-reviews-advice-and-reccomendations.66632/
[6] https://empowerwealth.com.au/blog/whos-more-important-buyers-agent-or-mortgage-broker/
[7] https://www.mfaa.com.au/news/mortgage-broker-market-share-rebounds/
[8] https://rebaa.com.au/buyers-agents/
[9] https://www.reddit.com/r/AusFinance/comments/123zyc4/anyone_looking_to_use_a_buyers_agent_might_want/
[10] https://www.coposit.com.au/resources/blogs/mortgage-brokers-and-buyers-agents-are-they-worth-it
[11] https://hunterjames.com.au/qa-adviser-magazine-online/
[12] https://www.youtube.com/watch?v=opmlwg9f-iA

Rebecca Martin
Head of Research, Minty Real Estate
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